Administrative Assistant Diploma

Supporting the Office

Working in an office setting, you are recognized for your strong computer skills and your ability to deliver excellent customer service. You are the first impression for clients, vendors, and coworkers.

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Administrative Assistant Diploma at a Glance

Degree
Diploma
Length of Study
9 months
Course Format
Face-to-Face
Classes Meet
Daytime
Program Start
Fall, Spring, Summer

See all Administrative Office Management options at Hawkeye

7

Microsoft Office Certifications

13:1

Faculty to student ratio

$0

Tuition for eligible students

Your Administrative Assistant Career

Graduates work as administrative professionals in businesses, companies, legal offices, brokerage firms, insurance companies and financial institutions as:

  • Secretaries
  • Administrative Assistants
3–5%

Growth Rate in Iowa

10

Business Courses

Program Overview

Become the first point of contact in an office. Gain skills in computer software, organization, and customer service and be ready to work in any business.

Microsoft Office Specialist (MOS) Certification

Demonstrate your expertise by earning an industry-recognized Microsoft Office Specialist (MOS) certification. With MOS certification, you can highlight your proficiency in Microsoft 365 Apps and advance your career.

Available certifications include:

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook

Earn a Microsoft Office Specialist: Associate (Microsoft 365 Apps) Certification

To earn this certification, pass three of the following exams:

  • Microsoft Word (Microsoft 365 Apps)
  • Microsoft Excel (Microsoft 365 Apps)
  • Microsoft PowerPoint (Microsoft 365 Apps)
  • Microsoft Outlook (Microsoft 365 Apps)

Advance to Expert Level

You can take your skills further by earning an Expert Certification in:

  • Microsoft Word Expert (Microsoft 365 Apps)
  • Microsoft Excel Expert (Microsoft 365 Apps)

Maximize your Microsoft Office proficiency by earning Associate or Expert certifications, allowing you to showcase advanced skills and gain a competitive edge.

Learn more and get started!

Our hands-on program will give you experience using the latest business communications, computer software, and technologies found on the job.

Stand out from your peers in your job search with your portfolio.. Develop your resume, cover letter and other documents and sharpen your interview skills.

This program qualifies for the Future Ready Iowa Last-Dollar Scholarship and will pay up to 100% of your tuition.

You must apply for, be awarded, and meet the ongoing eligibility requirements for the Last-Dollar Scholarship.

This a partial list of employers who have hired Administrative Office Management graduates:

  • CBE Group, Waterloo, IA
  • CUNA Mutual Group, Waverly, IA
  • Dutton Daniels Hines Kalkhoff Cook & Swanson, Waterloo, IA
  • Hawkeye Community College, Waterloo, IA
  • John Deere, Waterloo, IA
  • Kirkwood Community College, Cedar Rapids, IA
  • Target Distribution Center, Cedar Falls, IA
  • The VGM Group , Waterloo, IA
  • Veridian Credit Union, Waterloo, IA
  • Waterloo Juvenile Public Defender Office, Waterloo, IA
  • Waterloo Community School District, Waterloo, IA

Many Administrative Assistant program courses are also required in other business programs at Hawkeye allowing you to double major or transfer into another program.

How to Get Started

It’s simple! Complete these steps:

  1. Apply for admission at Hawkeye.
  2. Send official transcripts to Admissions.
  3. Demonstrate college readiness.

Check the status of your application at any time by logging into your admissions account.

Program Contacts

Admissions

Main Campus
Hawkeye Center 134
319-296-4000
Email Admissions

Regular Hours — Spring 2025

Monday – Friday 8 AM – 4:30 PM

Academic Advisor

Last Names A–L

Last Names M–Z

Faculty Advisor

Sharon Buss
Main Campus
Black Hawk Hall 204
319-296-2329 ext.1742
Email Sharon Buss